As we all would be aware the coronavirus situation is changing rapidly and we must stay on top of and listen to the advice afforded to us from the Australian Government and medical officials.

Some new rules were introduced yesterday to take effect as of Monday this week. Remember we ALL have a responsibility to help in stopping the spread and here are the rules that will affect our workers, your services and supports and what we would like to happen from here.

The following are procedure’s we wish for all Clients to follow when Accuro Homecare Direct Support Workers are attending to your services and supports and to services that require PPE (Personal Protective Equipment).

• The worker will Knock on your door and retreat back at least 1.5 metres.
• When you answer the door you will now be asked the following questions. Please answer them truthfully:

Alison spent 7 years working for a family as a Nanny. As that job was coming to an end she chose to pursue a career as a Direct Support Worker. She knew the work was available and already had many of the skills needed so she completed the Cert III in Individual Support and applied to work with Accuro. A year later, Alison is a dependable and honest worker who performs her duties well. 

The results of our research and assessments have determined our policy and procedures in relation COVID-19 and below is what we are asking our clients, NDIS participants and partnered organisations to assist us with:

If a client has any of the following illness symptoms:

• Fever
• Cough
• Runny nose
• Shortness of breath
• Sore throat
• Fatigue AND / OR

       has travelled to any country outside of Australia AND /OR