Accuro Homecare is committed to contributing as much as possible to the safety and security of its clients, employees and the greater community.
With the current outbreak of the Coronavirus (COVID-19) at the forefront of people’s thoughts recently and this risk it presents we have conducted extensive research, investigations, risk assessments etc to make the impact of COVID-19 as minimal as possible, to the extent of our organisations influence. We, as all of us in the community should, have a duty of care to do all in our power to minimise the effects of this virus for the entire population.
The results of our research and assessments have determined our policy and procedures in relation COVID-19 and below is what we are asking our clients, NDIS participants and partnered organisations to assist us with:
If a client has any of the following illness symptoms:
- Runny nose
- Shortness of breath
- Sore throat
- Fatigue AND / OR
has travelled to a country considered an outbreak region, currently being:
- South Korea
- Hong Kong
- Singapore AND /OR
Has been in extended and known contact with someone who has been overseas to any of the above countries
Has been in contact with someone with a suspected case of COVID-19
Has been in contact with some with a confirmed case of COVID-19
We ask that you contact us immediately on 1300 554 983
We can assist in providing you with information on where to receive assessments, treatment and how to minimise the spread of any possible infection.
It is unfortunate but for the greater good of the community as a whole, some services and supports may have to be suspended to prevent the spread.
We are also ensuring that our community-based employees that may be at risk of infection and infecting others are not attending to vulnerable people, especially the elderly and those with pre-existing illnesses as those people are most at risk of developing complications. We have procedures and risk assessment processes, based on our research and advice from health organisations such as NSW Health, to mitigate the spread of this virus as much as humanly possible.
We will be monitoring the situation closely and regularly and provide updates where necessary.
Here are some things that you can do to help fight the spread of coronavirus:
- Clean your hands with soap and water for 20 seconds, or an alcohol-based hand rub
- Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
- Avoid close contact with anyone with cold or flu-like symptoms
- Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.
- Clean all surfaces (use antibacterial products if available) regularly.
For more information visit: