Service Coordinator

THE ENTRANCE - FULL TIME

Date listed - 28/03/2022


 

Join Our team  

We are searching for an experienced, dedicated, and passionate person to join our team in the rostering and scheduling of services and supports for our clients and care workers. The role involves communicating with NDIS participants and My Aged Care clients to understand their services and support needs, undertaking intake & assessment activities and using scheduling software to roster services in ways that meet the needs of care workers and clients alike. 

About Us  

Accuro Homecare is a registered NDIS provider and we partner with many My Aged Care providers based on the NSW Central Coast who provide the support & services our people need to live safely & independently in their own home.  We provide a high level of quality in home care services to participants residing in the Central Coast, Lake Macquarie, Newcastle and Maitland areas and currently employ over 100 professional direct support workers to achieve this goal. 

What can we offer? 

At Accuro Homecare we genuinely care about our employee’s wellbeing and believe in the importance of a healthy work life balance. We offer many workplace benefits to our staff as we understand the challenges and complexities that are involved with working in such a dynamic workplace where no two days are the same. We believe in the importance of investing in our people in order to support them be the best they can be and provide them with opportunities for ongoing career progression 

  • Competitive renumeration package  
  • Ongoing training and professional development opportunities 
  • Opportunities for career progression into higher level roles 
  • Supportive management and administration team 
  • Flexible employment options – we are open to applicants seeking part time and fulltime work 
  • We offer options for hybrid working and a Central Coast office-based location with great access to free parking onsite and local cafes  

About You 

As an Accuro Homecare team member you have a demonstrated ability to support a team of remotely located home and community care workers. You will have previous customer service skills and experience, with the ability to work in a fast-paced call centre environment.  

You have an understanding of the NDIS and My Aged Care requirements and knowledge of the home and community care sector with experience in the delivery of customer service, working with people from various backgrounds with various communication needs.  

You also have good working knowledge of MS Teams, MS Office applications, scheduling tools and other app-based tools which will allow you to collaborate with others.   

If you would like to find out more or for a copy of the position description please email us at – This email address is being protected from spambots. You need JavaScript enabled to view it. or call  1300554183. We look forward to hearing from you!