Since joining Outlook, Ben has faced significant challenges due to his complex behaviours. Our dedicated staff underwent specialised training to provide him with the care and attention he needed. Outlook even considered if we were the right organisation to support him at that time.
Despite a rough upbringing in group homes and foster care, Ben’s resilience shone through. With consistent support and advocacy from the Outlook team and his compassionate carers, Ben achieved a major breakthrough: securing NDIS funding to receive 2:1 support. This funding allows him to actively participate in community activities he loves, such as swimming and exploring the city by train. Ben now enjoys a quiet room at Outlook, a haven where he can recharge when feeling overwhelmed.
Ben’s journey demonstrates how comprehensive personalised support and a nurturing environment can empower individuals to achieve their goals.